Shipping & Returns

We understand that you're eager to receive your new purchase. Here's a breakdown of our shipping process:

  • Production Time: Please allow 2-3 business days for production. During peak seasons or holidays, this time may increase slightly to ensure quality service.
  • Domestic Shipping (US): Your order will be shipped via standard ground shipping and typically arrives within 3-5 business days.
  • International Shipping:
    • Canada: 3-7 business days.
    • Europe: 3-7 business days.
    • Rest of the World: 7-20 business days.

Please note that these are estimated delivery times and may vary depending on factors such as customs clearance, holidays and unforeseen circumstances.

Returns & Exchanges

We believe in the uniqueness of each item we offer. As our products are custom-made to order, we cannot accommodate returns or exchanges based on incorrect size, color choices, or changes of mind.

However, we value your satisfaction and understand that unexpected issues may arise. If you receive a damaged product or discover a manufacturing error, please contact us within 14 days of delivery. We're committed to finding a resolution that works for you.

Please note that we may require photographic evidence of the damaged or defective item to process your request.

We appreciate your understanding and cooperation. If you have any further questions regarding shipping or returns, please don't hesitate to reach out to our friendly customer support team at Contact Us.